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Compensations for delay


On October 23, the Court of Justice of the European Union re-established that air passengers who are delayed by more than three hours on arrival have the right to compensation of between EUR 250 and 600, according to the same rules which apply for cancelled flights. This rule was applied in 2009 and is still valid, the Court concluded.

Compensation can be denied if the air operator can prove that the delay was due to “exceptional circumstances”, in other words, circumstances that are beyond the company’s control like storms or natural disasters.

   The ruling gives answers to two lawsuits, one in Germany against Lufthansa and the other in the UK against British Airways and other companies.

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