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Cancel card and make a card claim

If you have lost your card or if unauthorized purchases have been made, make sure to cancel the card. You need to cancel the card and make your card claim as soon as possible in order to be eligible for compensation. Remember to attach a copy of the police report to your claim.

Bank card

Cancel your bank card:FOREX Bank card

  • Cancel in the Internet- or Mobile bank, or
  • Call FOREX cancellation service at +46 771 22 22 21. The service is open 24/7.

If you cannot get through on the number above, try +47 75 12 86 01 instead.

Make a card claim for your bank card:

Use the form reached through the link below to make a claim for unauthorized purchases or withdrawals made on your FOREX bank card. Fill in the form, print it and send it to us together with a copy of your police report as soon as possible.The address is found on the form.

Claim form, bank card

Credit card

Cancel your creditFOREX Credit card

  • Call FOREX cancellation service at +46 771 22 22 21. The service is open 24/7.

If you cannot get through on the number above, try +46 8 402 57 73 instead.

Make a card claim for your credit card:

Use the form reached through the link below to make a claim for unauthorized purchases or withdrawals made on your FOREX bank card. Fill in the form, print it and send it to Nordea Bank together with a copy of your police report as soon as possible.The address to Nordea bank is found on the form.

Claim form, credit card

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