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Lost card and reclaims

Block your bank card

If you have lost your FOREX Bank card or if you have noticed unauthorized purchases or withdrawals on it, you should block the bank card immediately.

You can either block your FOREX Bank card by logging on to our Internet or Mobile bank or by calling FOREX cancellation service on +46 771 22 22 21. The service is manned 24 hours a day.

In the unlikely event of you not getting through on the phone number above you can call +47 75 12 86 01 instead to block your bank card.

Reclaims

Use the Complaint Form on this page to reclaim purchases or withdrawals thats been made on your FOREX Bank card. Fill in the form and send it to FOREX Bank as soon as possible. The adress to FOREX Bank you will find on the form.

NOTE! If your reclaim is regarding unauthorized purchases or withdrawals you will need to block your bank card and reclaim the transactions immediately in order to get compensation. Don't forget to attach the police report to your claim.

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Cardcenter 0200 - 26 60 00
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