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Our cards: bank card and credit card

Security tips for a safe way to use your cards. Following these can minimize the risk of ineligeble persons getting hold of your card information.

Always keep an eye on your card

  • FOREX Bank will never contact you to ask for your card information. If you are a victim of fraud, contact FOREX Costumer service on +46 (0) 771-22 22 21.
  • Don’t store your card together with your pin code.
  • Don’t give out any card information on the internet or on the phone unless you’re buying something from a safe actor. There are cases of fraud where fraudsters are trying to get your card information by claiming that they work for the bank.
  • Don’t give out card information by e-mail or on social media.
  • Never let anyone go away with your card when you pay. Ask to go with them if they need to go to another room.
  • When withdrawing cash from an ATM, make sure to protect your PIN code. Be vigilant if the ATM looks a bit strange, it may mean that is has been rigged. If you feel uncertain, use another ATM.
  • Don’t accept help from strangers offering it at an ATM.
  • Regularly tally off your card transactions against purchase and withdrawal receipts.
  • Always keep an eye on your bag and remember that swindlers are drawn to areas with lots of tourists.
  • If you have several cards in your wallet, check regularly to make sure none of them are missing.You should immediately cancel your card if you lose it – always carry the card cancellation service telephone number with you.

Online purchases

 What to think about when making online purchases:

  • Always keep a copy of the order.
  • Make sure that the webshop has a secure connection. This is symbolized with a lock, or that the address starts with https:// instead of http://. If the website doesn’t have either of these two factors, we dissuade you from making a purchase from the site.
  • Don’t send your card number via e-mail.
  • Don’t give out your card number unless you intend to buy something.You need to write your card number, expiration date and CVV number when you make an online purchase.
  • Make sure to read the terms and conditions for your purchase before you make the payment.
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