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Over the counter services

Welcome to a different kind of bank

Unlike most other banks we offer over the counter services to everyone, regardless if you are a customer at FOREX Bank or not. We offer these services to both companies and individuals. Companies always pay a counting charge, and if you bring cash from a company, you need to sign an agreement. According to the anti-money laundering directive, all banks must achieve knowledge about their customers, and therefore we have as a routine to ask for the ID of our customers in connection to all cash services. FOREX Bank provides Swedish notes and coins for exchange to foreign currency and withdrawals. In connection to the exchange of SEK notes, the cost of notes have increased, and e.g the 1000 kr notes have gotten more expensive. If you would like to make a withdrawal or change money, we can’t guarantee that it will be free of charge. We can offer the denominations we have in the branches. Do you wish to order specific denominations we will charge with a fee.*

*The fee is according to the price list regarding purchase of change

Bill payments

Pay your bank and plus giro bills.

Deposits and withdrawals

In our branches you can deposit and withdraw money to and from accounts in FOREX Bank.You can also withdraw money from your credit card. Before you visit a branch it is important that you are aware of the rules your card issuer has regarding amounts and possible fees.

We are agents for:

Länsförsäkringar Bank (free deposits* and withdrawals)**

Danske Bank (free deposits*)

* A fee for counting money is charged for companies and individuals who deposit coins.** Only for depositing cash or cashing a bank- or plusgiro cheque.

**If you wish do transfer money from your FOREX Bank account to an account in Länsförsäkringar, there is a fee of 100 SEK

Transfers

Transfer money to an account in another Swedish bank. We cannot assist you with transfers to foreign banks. If you want to send money abroad you can use our Western Union service in any of our branches.

Cash bank- and plusgiro cheques

When you cash bankgiro or plusgiro slips we can give you the money in cash or deposit it onto a bank account of your choice.

To cash plusgiro cheques over 2 000* SEK you need to visit our branch on weekdays 09:00-17:00, or day before public holiday 9:00-15:00

To cash bankgiro cheques over 10 000* SEK, you need to visit one of our branches on weekdays between 08:00-17:00, or day before public holiday 08:00-15:00

* The amount may vary depending on which branch you visit.

Counting the daily take

FOREX Bank can handle the daily take for companies. In order to use this service you must sign an agreement with us. The daily take can contain Swedish bills or coins as well as foreign currency. The amount of coins is limited to 10. We can help you to deposit the money to an account at FOREX Bank or in another bank.In order to sign an agreement, please contact the branch manager in your nearest branch. If you have other questions you are welcome to contact our customer service at 0771-22 22 21.

Buying change in SEK – bills and coins

Contact your nearest branch in order to order/buy change. You can reach them by calling 0046 (0) 771-22 22 21. Click here if you wish to find the contact information and opening hours.

Kontaktinfo
Service Center 0200 - 22 22 20
Kontaktinfo
Cardcenter 0200 - 26 60 00
Kontaktinfo
E-mail
Kontaktinfo
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