Cancel a card or make a claim
If you have lost your card or if someone has made unauthorized purchases or withdrawals, you must immedialtely cancel your card and file a police report. To be entitled to compensation you must immediately make a claim for any unauthorized transactions. Attach a copy of the police report to your request.
Cancel creditcard
Call FOREX cancellation service at +46 771 22 22 21. The service is open 24/7.
If you cannot get through on the number above, please try calling +47 75 12 86 01 instead.
Make a claim for unauthorized transactions
Use the form "Kortreklamation, kreditkort" (in Swedish) to make your claim. Send the filled out form with a copy of the police report to Nordea Bank as soon as possible. The address is found on the form.
Information i samband med nya Coronaviruset (COVID 19)
Viktig information till dig som bokat en resa, eller inte fått din beställda vara/tjänst, och betalat FOREX Kreditkort.
FOREX KREDITKORT
Kortutgivare för FOREX Kreditkort är Nordea Finans. Om du klickar på nedan länk så finner du information om reseförsäkringen kopplat till ditt FOREX Kreditkort.
Coronaviruset – så gäller den kompletterande reseförsäkringen | Nordea Finans (nordeafinance.se)