Cancel a card or make a claim
If you have lost your card or if someone has made unauthorized purchases or withdrawals, you must immedialtely cancel your card and file a police report. To be entitled to compensation you must immediately make a claim for any unauthorized transactions. Attach a copy of the police report to your request.
Call FOREX cancellation service at +46 771 22 22 21. The service is open 24/7.
If you cannot get through on the number above, please try calling +47 75 12 86 01 instead.
Make a claim for unauthorized transactions
Use the form "Kortreklamation, kreditkort" (in Swedish) to make your claim. Send the filled out form with a copy of the police report to Nordea Bank as soon as possible. The address is found on the form.